Terms and conditions
The gift card is valid for 36 months from the purchase date. It is issued by Bungyjump Copenhagen for use in connection with Bungyjumping at the address Refshalevej 325 1732 Købenahavn K. The gift card is not personal, which also means that a lost gift card cannot be refunded. The gift card cannot be refunded for money when the right of withdrawal has expired after 14 days.
Is issued by Bungyjump Copenhagen for use in connection with Bungyjumping at the address Refshalevej 325 1732 Købenahavn K.
A punchcard is valid for 36 months from the purchase date and is personal, which means you can’t share it or give it to anyone else than the person addressed on the punch card. Valid identification must be shown when using the punch card.
It’s possible to pay with the following credit card types:
Dankort, Visa, Visa Electron, MasterCard, Maestro & JCB
Our gift cards and punch cards are valid for 36 months from the purchase date, if nothing else is stated on the gift card.
Gift cards and punch cards are delivered to your e-mail immediately after the payment has been registered and can hereafter be printed.
Gift cards and order confirmations are sent as two separate e-mails.
RIGHT OF WITHDRAWAL
You are able to ask for a withdrawal within 14 days if you regret purchasing a gift card or punch card. The item must be returned to us within those 14 days. The right of withdrawal counts from the time you receive the item. The item must be returned to us in the same condition as received.
If you wish to use the right of withdrawal please contact:
BUNGYJUMP CPH’S LEGAL NAME IS:
Flex Invest Holding ApS
Hottub CPH’s legal name is Bungyjump.dk ApS.
Booking and confirmation
Booking of experiences takes place online on the website www.hottubcph.dk. The booking is confirmed when the payment has been completed on the website. You will be sent a confirmation by e-mail with an overview of your booking when it has been completed. The booking is binding for both you and Hottub CPH when the payment has been completed or when you have received a confirmation by e-mail.
Gift cards are valid for 24 months from the date of purchase, and are issued by Hottub CPH for use for Sauna- or hot tub experiences at the address Refshalevej 325, 1432 Copenhagen K. The gift card is not personal, which also means that a lost gift card cannot be refunded. Hottub Copenhagen is open from November-april and booking and giftcard can only be used in that period.
If you regret the purchase of a booking, a gift card or a discount card, it can be refunded within the current legislation. The right to cancel runs from the time you receive the booking confirmation.
If you wish to make use of your right to cancel, contact:
1432 København K
Tlf. (+45) 31 77 15 30
Hottub CPH accepts the following credit cards: Dankort, Visa, Visa Electron, MasterCard, Maestro & JCB
All prices are in DKK and incl. VAT.
If you want to cancel your booking, you must send an e-mail with your full name and your booking ID to Hottub CPH at hello@Hottubcph.com.
You can cancel your booking free of charge up to 14 days before the reservation – this can be done directly through your confirmation email. In case you are required to cancel your booking after that, you will be charged a late cancellation feeof 250 dkr. if cancled later than 72 hours before schedule no refund will be given..
Hottub CPH has the right to cancel the booking every moment until the reservation begins in the event of unforeseen circumstances such as weather conditions, power cuts or other conditions that could not be foreseen. In such cases, the full amount will be refunded.
Cancellation due to irresponsible behavior of guests
Irresponsible behavior from guests is not tolerated. Hottub CPH reserves the right to reject guests upon arrival if they are deemed to be either significantly under the influence of alcohol or other euphoric substances. Likewise, Hottub CPH reserves the right to stop the reservation early if we consider guests to be behaving irresponsibly. Examples of this may be (but not limited to): immoderate influence of alcohol, loud behavior to the annoyance of other guests, indecency violation, verbal harassment of staff, guests, etc.